Over the past week, we have all heard the horror stories from last weekend regarding the lack of hotel accommodations and transportation. Being that we are first and foremost IFCs, we were appalled at what we saw transpiring during this predicted weather event. We’ve heard of the unsafe limo transportation issues, hotels not being provided, IFCs sleeping on planes and in the airport, and the substandard hotel accommodations that were finally provided—sometimes at the IFC’s own expense.
We fully understand that sometimes weather conditions can delay flights and even wreak havoc on our schedules. However, it is JetBlue’s responsibility to provide us with safe and adequate transportation and accommodations when we reach our destination. While weather can’t be prevented, it can be prepared for. JetBlue is a 24-hour, 365-day a year operation and when severe situations happen, there must be adequate support for our IFCs. Unfortunately, without proactive actions by the Company, as we have seen in the past, IFCs continue to bear the burden of the Company’s lack of preparation.
In a few days, our Hotel Committee will attend our Bi-Annual Hotel Meeting with JetBlue leadership, API (the company’s hotel Business Partner), and ALPA to discuss hotel issues. We have a list of pro-action items that we are requesting from the Company, including at-will access to the MyCrewHotel database (which the ALPA Pilots have, but we IFCs have been repeatedly denied). The MyCrewHotel database provides us with an aggregate form of information regarding hotel compliments and complaints. This information is vital for our group to be able to perform our function more effectively. In addition to this list, we will also be raising our concerns about the events of last weekend. We will be asking the Company and API for accountability and what actions will be taken to avoid another all-too-common weather-related calamity.
We would like to hear directly from those of you that were affected from the unfortunate events of last weekend. When we attend this meeting, we’d like to have your first-hand accounts front and center so we can more effectively advocate as both IFCs and as the TWU IFC Hotel Committee. Please contact us regarding your experiences, comments, questions, or suggestions at the website.
We look forward to asking YOUR questions and getting answers, so our IFCs do not continue to be subjected to these unacceptable situations.
Your TWU/JetBlue IFC Hotel Committee