Effective today (8/10/2020), there will be no medical exemptions for passengers regarding the wearing of face coverings on JetBlue flights. The Transport Workers Union of America (TWU) requested this change on July 26, and we applaud management’s decision to make JetBlue travel safer for all Crewmembers and passengers.

In addition, beginning today, all IFCs are required to wear either the new face mask issued by JetBlue or the disposable surgical masks that are currently distributed in base or to passengers who do not have masks. No other masks will be allowed.

When the announcement about the company-issued mask was made, the TWU requested that your TWU/JetBlue IFC Health & Safety Committees be active participants in the evaluation and wear testing of the new masks. JetBlue management informed the TWU that they had strong positive feedback from the IFCs who had already tested the new face mask. Management stated they would be rolling out a 60-day test for all working IFCs, with an opportunity for wide-ranging, official feedback from everyone.

While your Union was not invited to participate in the initial development or wear-testing of the mask, we have received numerous concerns from IFCs about the size, fit, quality, and distribution of masks. In order to provide feedback to your TWU/JetBlue IFC Health & Safety Committees about the new masks, please fill out this short survey about your working experiences with the new face mask and/or disposable surgical masks being provided and the new directives on passenger face coverings.

Thank you for your assistance in this important matter.