TWU Responds to Management’s Arbitrary ISM Changes

The TWU has received several emails regarding changes to the Inflight Scheduling Manual (ISM) that JetBlue management arbitrarily and arrogantly implemented on June 11. First, and most importantly, we want you to know that your union was not aware of these changes and did not agree to them.

Management has stated that these changes are not new but are a clarification of their current practice. However, that “current practice” is in direct contrast with the language and intent of the previous language in the ISM. These arbitrary changes are unacceptable and demonstrate how important it is to have a contract that cannot be changed or misinterpreted at management’s whim. That’s why JetBlue IFCs voted for the TWU — America’s Fighting Democratic Union — to represent us.

This is not the first time management has made arbitrary changes to IFC work rules, and we don’t expect it to be the last. W­e’ve even been able to fight back and have some of those changes rescinded. To do that, your NT has formed a Contract Action Team to ensure that our members are part of that fight and are getting accurate and up-to-date information.

If you would like to join this important team, please submit your information at the website.

United we stand!

Mike Mayes
International Administrative Vice President

TWU / JetBlue Negotiation Updates – 05-31-2019

Your TWU / JetBlue Negotiating Team (NT) has just concluded a three-day negotiating session with JetBlue Management. We are pleased to report that we reached one Tentative Agreement on Paid Time Off (PTO), except for economic issues which will be discussed as part of a comprehensive economic package. We also held discussions on the following additional articles:

  • Expenses
  • Reserve
  • Rescheduling

While no full agreements were reached on these items, we did make some progress on these articles. Your NT cannot discuss specifics of tentative agreements, because they are not final until a full agreement has been reached and submitted to the IFCs for a vote. The next negotiating session is scheduled for June 18–20 in San Francisco.

On Wednesday, May 29, the TWU sent letters to the House and Senate encouraging our federal elected officials to cosponsor the Cabin Air Safety Act of 2019. This legislation would directly address fume events and toxic air onboard our aircraft. This is an incredibly important issue to the TWU and our Members.

Finally, your NT would like to wish all JetBlue IFCs a Happy International Flight Attendants Day. We are honored to be representing you at the negotiating table today and every day, and we are committed to reaching an agreement that honors the great work you do as safety, security and service professionals.

Congratulations, JetBlue IFCs

John Samuelsen
International President of The Transport Workers Union of America

One year ago today, you and your coworkers made history.

You voted overwhelmingly to band together and unionize. You voted overwhelmingly to have a stronger voice in your workplace. You voted overwhelmingly to join the Transport Workers Union, so that you and your fellow IFCs could negotiate the terms of your employment with JetBlue’s bosses.

TWU International President John Samuelsen

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TWU Negotiations Update – 03-22-2019

This week, your TWU / JetBlue IFC Negotiating Team (NT) conducted a three-day bargaining session with Jetblue Management in New York. Your NT and Management were able to reach one Tentative Agreement (TA) on Training that covers all issues except expenses and compensation, which will be addressed in other articles. Your NT and Management also discussed the following articles:

  • Expenses
  • Paid Time Off (PTO)
  • Rescheduling

While your NT and Management were not able to reach TAs on these items, we held productive discussions that will continue at the next negotiating session on April 17–18 in Washington, DC.

Our Union is pleased to launch a new website for our JetBlue IFCs. Please visit b6.twu.org to find information about our negotiations; links to Transport Workers Union (TWU) resources, including scholarship application forms and the new TWU Health and Safety and Toxic Fume reporting form; and the “Contact Us” form, which allows you to add or update your contact information and submit questions or comments to your Negotiating Team. While we will continue to communicate with you directly through email and social media, the website creates a central repository that will allow you to access all TWU and negotiations data quickly and easily.

Thank you for your continued support and unity as we negotiate our historic first contract. If you have any questions, concerns, or suggestions, please don’t hesitate to contact your NT at b6nt@twu.org

TWU Negotiations Update – 02-15-2019

Your Negotiating Team (NT) has just completed a four-day bargaining session with Jetblue Management in New York. Your NT and Management were able to reach one Tentative Agreement on Language of Destination (except for the compensation portion, which will be negotiated during economic discussions). Your NT and Management also exchanged proposals on the following articles:

  • Commuter Policy
  • Training
  • Paid Time Off (PTO)

We held a productive discussion on these open items, and they will be further explored at the next session. Your Union also finalized a letter of agreement to include IFCs on the Jetblue Hotel Committee.  

During the negotiating session this week, your NT had the opportunity to meet Edward Baklor, Jetblue’s new Vice President of Inflight Experience. While Mr. Baklor is not participating in IFC negotiations at this time, he did stop by to introduce himself.

Your NT also participated in an informal “meet and greet” at Hangar 11 in Kew Gardens after the negotiating session on February 13. The event was a great success, and your NT got the chance to meet with IFCs to answer questions and discuss recommendations for our historic first contract. The NT will be planning additional opportunities to meet together in the future.

The next negotiating session is scheduled for March 19–22 in New York. We have also scheduled the following future dates:

  • April 17–18
  • April 23–26
  • May 13–16

We are pleased to have these additional dates to meet at the negotiating table as we progress into important work rule and quality of life issues. If you have any questions, concerns, or suggestions, please don’t hesitate to contact your NT at b6nt@twu.org

The TWU Addresses Arbitrary Policy Changes

On Friday, JetBlue leadership put out a memo stating that they were drastically changing their policy regarding passenger complaints: those complaints submitted to an Inflight Crewmember’s personal file would remain for twenty-four (24) months instead of twelve (12) months. The Transport Workers Union (TWU) International and your Negotiating Team, who had not been given any advanced notice of this dramatic change, received an influx of emails, texts, and social media posts from the Jetblue IFCs. To say the least, we were just as outraged as all of you.

We all worked hard behind the scenes to try to understand this change, especially since we are in the process of negotiating your first contract. We actively sought clarity from JetBlue Management. On Saturday, JetBlue leadership reversed their decision to change the policy and it will remain status quo.

Do you know what made this happen? All of you, standing as one; informing the TWU International and your Negotiating Team; and – of course – spreading the word on social media, were the reason for this reversal.

As we continue through the negotiations process, we cannot guarantee JetBlue leadership won’t change future policies, but this exactly why you voted for TWU representation; so you have a voice! When we stand shoulder to shoulder, we can overcome the greatest obstacles. The TWU is dedicated to defending your livelihoods and ensuring your safety.

Stay strong and don’t hesitate to contact the TWU International or your Negotiating Team with any concerns.

TWU / JetBlue Negotiations Update – 01-26-2019

This week, your TWU IFC Negotiating Team (NT) completed a negotiating session with JetBlue Management in Washington, DC. During the three-day session, your NT exchanged proposals with Management on Occupational Seniority, Expenses, Attendance, and Union Security. Although we did not reach any Tentative Agreements at this session, we held productive discussions, and we reached consensus on some issues. The next negotiating session will be held February 11th–14th in New York.

Your NT and JetBlue Management did reach agreement on one issue that is very important to our IFCs. Management has agreed to add five IFCs appointed by the TWU to the Hotel Committee. We are excited about this collaboration, and we look forward to once again having IFC input on our overnight accommodations.

TWU / JetBlue IFC Negotiations Update – 12-13-2018

Your TWU / JetBlue IFC Negotiating Team (NT) just completed a four-day negotiating session (December 10th-13th) with JetBlue Management in New York. During this meeting your NT and JetBlue Management reached a Tentative Agreement on the Health and Safety Article.

We have now reached a total of fifteen (15) Tentative Agreements. We also held discussions with Management on the following articles:

  • Scope
  • Commuter Policy
  • Attendance Policy

We cannot release details of proposals or tentative agreements, because they are not considered final until a full agreement is reached; however, discussions remain productive and we are pleased with our progress so far. The next negotiating session will be January 22-25 in Washington, DC. If you have any questions or comments on negotiations, please contact your NT at B6NT@twu.org.

On behalf of your NT and the entire TWU, we wish you Happy Holidays and a wonderful New Year.

TWU / JetBlue Negotiations Update – 11/9/2018

Your TWU / JetBlue IFC Negotiating Team (NT) met with JetBlue Management in New York on November 5–8 to continue negotiations for our historic first contract.

During this meeting your NT and JetBlue Management reached Tentative Agreements (TA) on the following items:

  • Moving Expenses
  • Bidding

We have now reached a total of fourteen (14) Tentative Agreements.

We also exchanged counterproposals with Management on the following articles:

  • Health and Safety
  • Commuter Policy

In addition, your NT also presented a new proposal on an IFC Attendance Policy to Management

We cannot release details of proposals or tentative agreements, because they are not considered final until a full agreement is reached; however, we remain optimistic as we reach TAs on issues at every session and continue to have productive discussions as we work through the issues currently on the table. Our next negotiating session will be December 10–13 in New York.

We are pleased to announce that we will soon release our new, updated website to provide additional resources and information for our IFCs. If you have any questions or comments on negotiations, please contact your NT at B6NT@twu.org.

TWU / JetBlue Negotiations Update – 10-19-2018

This week your TWU Negotiating Team (NT) met with JetBlue Management in New York for a three-day negotiating session. During this meeting your NT and JetBlue Management reached Tentative Agreements on the following articles:

  • Uniforms
  • Leaves of Absence
  • Savings Clause
  • Furlough/Recall

We have now reached a total of twelve Tentative Agreements. In addition to these agreements, we exchanged counter-proposals on the following items:

  • Occupational Seniority
  • Commuter Policy

Your NT also presented new proposals to Management on the following, scheduling-related articles:

  • Scheduling
  • Bidding
  • Rescheduling
  • Exchange of Trips
  • Bases
  • Reserve
  • Moving Expenses

Management is reviewing these important scheduling and quality of life articles, and we look forward to additional discussion at our next negotiating session, which is scheduled for November 5–8 in New York. We cannot release details of proposals or tentative agreements, because they are not considered final until a full agreement is reached; however, we are pleased with the progress we are making at the table.

Thank you for your ongoing support of your NT. If you have any questions or comments regarding Negotiations, please contact your NT at B6NT@twu.org.

In Solidarity,
Your TWU IFC Negotiating Team