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TWU COVID-19 Update & Survey Reminder—05-07-2020

As the Transport Workers Union of America (TWU) continues to address COVID-19 issues affecting JetBlue IFCs, we would like to update you on the most current issues and let you know what you can do to help.

On April 27, JetBlue announced they would be the first major airline to require all passengers to wear face coverings throughout travel, including during boarding, in flight, and while deplaning. While we applaud the company for this step to provide a safer travel experience, we also understand the impact on our IFCs. On April 29, the TWU sent a letter to JetBlue Management which renewed our request to temporarily discontinue Blue Turns during the COVID-19 pandemic, due to the added risk to the IFCs cleaning up passengers discarded masks, gloves, and other personal protective equipment.

On May 4, JetBlue responded stating that they would not be discontinuing Blue Turns since they had other safety protocols in place, including PPE for our crew members, enhanced cleaning of the aircraft, and the requirement that passengers wear masks. They also stated that other airlines who have the equivalent of Blue Turns still require their flight attendants to continue “tidying” of aircraft. We do not agree with the JetBlue’s assessment of this situation, and we have found examples of other airlines utilizing ground personnel and professional cleaners to assist with cleaning between flights.

We will continue to fight for this important safety issue. Please continue to report any issues regarding discarded PPE, unhygienic aircraft, lack of social distancing, overcrowded aircraft, and/or PPE shortages. Include the date, flight number, and pictures (not including passengers) that support your statement on cabin conditions to give us additional information and assist to resolve this issue.

As the COVID-19 pandemic continues, we understand that there can be long term residual heath effects on employees, similar to what first responders and construction workers experienced after September 11. If you are exposed or have a positive test result, please file a Workman’s Compensation claim in your state. Even if the claim is denied, it should be filed for documentation in case future action is required.

Thank you for your incredible response to our COVID-19 survey. As you know, JetBlue Management will not provide the TWU with numbers of IFCs who test positive or report exposures to the virus. This survey provides data that allows us to see where our efforts to protect our IFCs are working and helps us determine what areas need more attention. If you haven’t had a chance, please fill out the survey and encourage your fellow Crewmembers to fill it out also. If you have already taken it, and any information has changed, please take it again. Your previous answers will be discarded and replaced with your updated answers. All information will be kept confidential and used only for the purpose of advocating for our Members.

Stay safe at home and at work. Take care of yourselves and your fellow Crewmembers. We will make it through this together.